Diverting China Dynamic Updates Traffic to GCP FAQ
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Created On 04/28/21 03:29 AM - Last Modified 04/29/21 01:48 AM
Question
Frequently asked questions (FAQ) about the diverting China Dynamic Updates traffic to GCP
Environment
Mainland China NGFW customers
Answer
Q: What is this content update?
A: As part of Palo Alto Networks' continued growth and to better serve all customers, the company is expanding its next-generation firewall (NGFW) content service infrastructure with service in the Cloud to provide content updates including signatures and applications.
Q: What are the changes to the current behavior?
A: Dynamic Update service for Mainland China customers will be moved to the Cloud to provide content updates in stages.
Q: What is the deadline to update?
A: Palo Alto Networks recommends that customers make this simple, one-time change by June 12, 2021, to help ensure there are no delays in receiving important updates from the company.
Q: Who owns the domain "Updates.paloaltonetworks.cn"?
A: Palo Alto Networks owns the URL and the domain.
Q: What is the action needed from customers?
A: No action needed from customers at this moment. However, Palo Alto Networks recommends that customers make this simple, one-time change by June 12, 2021, to help ensure there are no delays in receiving important updates from the company.
Q: What if the dynamic update failed after the change?
A: If the dynamic update fails, reach out to your Palo Alto Networks account rep or ASC partner to engage TAC for further assistance.